info@luna.com

Privacy Policy

CLASSY CLOSET ONLINE STORE

PRIVACY POLICY

Last Updated: [2025]

At Classy Closet Online Store, we value your privacy and are committed to protecting your personal data in compliance with the Philippine Data Privacy Act (RA 10173). This policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Information We Collect

We may collect the following data when you interact with our store:

Personal Information

  • Contact Details: Name, email, phone number, shipping/billing address.

  • Account Data: Username, password (stored securely), purchase history.

  • Payment Information: Credit card details (processed securely via PayMongo/PayPal), GCash number (for PH transactions).

Non-Personal Information

  • Device & Usage Data: IP address, browser type, pages visited (via Google Analytics).

  • Cookies: Used to improve site functionality (e.g., cart retention). You can disable cookies in browser settings.

2. How We Use Your Data

Your information helps us:
 Process orders and deliver products.
 Respond to inquiries (e.g., via email/Facebook Messenger).
 Send promotions (only if you opt-in; unsubscribe anytime).
 Improve website performance and prevent fraud.

3. Data Sharing & Disclosure

We do not sell your data. Limited sharing occurs with:

  • Shipping Partners (e.g., J&T, LBC) for delivery.

  • Payment Processors (e.g., PayMongo) for transaction security.

  • Legal Authorities if required by Philippine law.

4. Data Security

  • Encryption: SSL-certified checkout.

  • Access Control: Only authorized staff handle sensitive data.

  • Retention: Data is kept only as long as necessary (e.g., 5 years for tax records).

5. Your Rights

Under the Philippine Data Privacy Act, you may:

  • Access or Correct your data via your account dashboard.

  • Request Deletion (unless required for legal/compliance reasons).

  • Opt-Out of marketing emails (click "Unsubscribe" in footer).

6. Children’s Privacy

Our store does not target users under 13. Parents/guardians may contact us to remove a minor’s data.

7. Policy Updates

Changes will be posted here with a new "Last Updated" date. Continued use implies acceptance.

Contact Us

For privacy concerns:
 City of Las Piñas, NCR, Philippines

Key Compliance Notes

  • Aligns with RA 10173 (Philippines) and GDPR (for international customers).

  • Clear opt-in/opt-out for marketing.

  • Plain language for transparency.

Would you like to add clauses for specific services (e.g., loyalty programs)?